When do we store your information?

If you contact us via phone or through our website and we consider the contact details relevant, we will retain them. This is based on legitimate interest. In addition, we naturally store information if you are or have been a customer within a reasonable period.

General GDPR information

As of May 25, 2018, Forest Industry complies with the European General Data Protection Regulation EU 2016/679 (GDPR). This regulation replaces previous Swedish legislation: PuL 1998:204.

Our goal is to provide the best possible service to our customers while complying with GDPR and other relevant laws. Below you will find information about the personal data Forest Industry processes, how we protect it, and your rights under GDPR.

Forest Industry processes personal data in various contexts. The following list shows the legal basis we rely on under GDPR for such processing:

  • We process personal data in order to contact you as an existing customer.
  • To contact you regarding our services, we use address information submitted through our website contact forms. This processing is based on legitimate interest.
Fundamental principles for the processing of personal data:
  • We comply with the regulation and ensure that your rights are upheld. We can also demonstrate our compliance.
  • Your data is protected through confidentiality agreements and internal rules for employees handling such information.
  • We do not contact individuals under the age of 16 without parental or guardian consent.
  • Personal data we use is never shared for purposes other than those we have defined and informed you about.
  • We do not store more data than necessary, and never for longer than needed. All data is deleted according to policy once it is no longer in use.
  • All processing of personal data is documented, including the purpose and scope.
  • Only employees who need your personal data to perform their tasks have access to it.
  • If personal data is disclosed, destroyed, or altered, both the affected individuals and the Data Protection Authority will be informed with a description of the incident and how it was resolved.
You have the right to the following regarding your personal data:
  • To receive clear information from us, for example when you give consent for data processing.
  • To request a record of the personal data we process about you. This record is free of charge and can be provided verbally, electronically, or on paper. We will respond within 30 days.
  • If the data we have about you is found to be incorrect or incomplete, we will correct it.
  • You may also request that we stop certain processing activities, such as marketing communications. However, this may not always be possible due to overriding interests.
  • Please contact us if you have any questions. We aim to resolve all concerns, but you can also reach out to the Data Protection Authority for further assistance.

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